July 24, 2025
In the News
Author: Raz Dar
Elvee's CEO Raz Dar explores the critical but overlooked role of contact center supervisors in addressing the industry's 60%+ annual turnover crisis. In this comprehensive analysis, Dar reveals how investing in supervisor development and empowerment is essential to building resilient, high-performin...
July 13, 2025
In the News
Author: Raz Dar
Elvee's CEO Raz Dar was featured in CustomerThink discussing why the future of contact centers lies in human-AI collaboration, not replacement. In this piece, Dar explores how companies like Klarna and Delta learned that 64% of consumers still prefer human interaction, and how AI should empower agen...
June 5, 2025
In the News
Author: Kolawole Samuel Adebayo
Elvee's CEO Raz Dar was featured in Forbes discussing the critical importance of measuring both tangible and intangible returns on AI investments. In this insightful piece, Dar explores how organizations can capture the full value of their AI initiatives beyond traditional financial metrics.